Booking and Payment
To make a confirmed booking we require a Deposit of 20%.
The payment of a Deposit implies acceptance of our terms and conditions.
On receipt of your Deposit we will send a Confirmation by email.
The balance falls due 8 weeks before the arrival date.
Bookings made less than eight weeks before arrival must be paid in full at the time of booking.
We reserve the right to cancel the booking if payment is not received within the agreed timescales.
The number of people in the booking must not exceed the advertised gite capacity without special permission. All properties must have a responsible adult whilst staying in the property.
Cancellations should be made in writing.
Cancellations made more than eight weeks prior to the due arrival date will forego the deposit only.
Those made less than eight weeks prior to the due arrival date will forego the full amount unless we are able to re-let the accommodation. Please be aware that in order to re-let the property we may have to discount the price and this discounted price would be the amount reimbursed.
Should an alternative not be available, we will reimburse the rental amount paid at the date of cancellation.
We cannot accept liability for any other expenses or inconvenience incurred including but not restricted to flights, ferry charges or car hire charges resulting from the cancellation.
We strongly recommend that guests take out comprehensive travel insurance before departure (including cancellation cover)
Covid Specific Restrictions
In light of the recent global pandemic we have put in place specific terms and conditions, should you not be able to travel to us due to Covid-19 on your booked dates. For this you agree to ensure that each member of your party is covered by comprehensive travel insurance product prior to booking with us.
If you have paid part of or your total balance and are then unable to travel due to government restrictions on travel being in place between France and your country of residence, we will provide you with a credit for the amount you have paid. This is redeemable up to 12-months from the date of your original stay. Should your dates be moved from low to high season, payment of the difference will be required to secure your dates. We are unable to refund the difference if your stay moves from high to low season.
Should you decide not to travel, for any reasons other than a government order in place either in France or your country of residency then our standard cancellation policy is applicable
Guests are welcome to arrive from 16:00hrs onwards.
Guests are requested to vacate their gite by 10:00 hrs on the day of departure.